Welcome to Pet Shop (operated by Pet Shop, located at 1394 Clover Drive, Colorado Springs, US 80918, and accessible via dogapparelonsale.com). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. User Obligations and Responsibilities

As a user of Pet Shop, you agree to:

  • Provide accurate and complete information during account registration and checkout.
  • Use the website only for lawful purposes and not engage in fraudulent activities.
  • Respect our intellectual property and not copy or distribute content without permission.
  • Be responsible for maintaining the confidentiality of your account credentials.
  • Adhere to all applicable laws and regulations in your jurisdiction when using our services.

Failure to comply may result in account suspension or legal action.

2. Product and Service Description

Pet Shop specializes in stylish and high-quality pet apparel and accessories, designed to bring joy to your furry friends. Our offerings include:

  • Pet Fashion: Items such as Dog Carriers, Fleece Onesies, Collars & Leashes, and Bundles.
  • Beauty Products: A range of cosmetics including All Powders, Blusher, Bronzer, Brow Definer, and more (note: these are non-returnable for hygiene reasons).
  • Collaborations: Exclusive collections like Dusen Dusen and Collabs.

We strive to provide detailed product descriptions and images to help you make informed choices. However, colors may vary slightly due to screen settings.

3. Order and Payment Terms

Order Process

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive an email confirmation with order details upon purchase.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and we do not store your payment information.

Shipping

  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipping.
  • Free Shipping: Available on orders of $50 or more via EMS, delivered in 15-25 business days after shipping.
  • We ship globally except to Asia and remote areas. International orders may incur customs fees, which are the customer’s responsibility.

Returns and Refunds

  • Returns are accepted within 15 days of delivery, provided items are unworn, unwashed, and have original tags attached.
  • Return shipping costs are the customer’s responsibility, unless the item is defective.
  • Refunds are processed within 3-5 business days after we receive the return, via the original payment method. Original shipping costs are non-refundable.
  • Non-returnable items include cosmetics (e.g., Blusher, Foundation) and opened products for hygiene reasons.

For returns, follow the process outlined in our Shipping & Returns Policy or contact us at [email protected].

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Pet Shop or our partners and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

5. Limitation of Liability

Pet Shop is dedicated to providing a seamless shopping experience, but we cannot be held liable for:

  • Delays or issues caused by shipping carriers, customs, or unforeseen events.
  • Minor variations in product color or size due to manufacturing or display differences.
  • Indirect damages arising from the use of our products, such as pet allergies or preferences.
  • Losses related to international customs fees or regulations.

Our total liability is limited to the purchase price of the product in question. We recommend checking product details and sizing before ordering.

6. General Provisions

Governing Law

These terms are governed by the laws of the United States, specifically Colorado. Any disputes will be resolved in the courts of Colorado Springs.

Changes to Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page, and continued use of the site constitutes acceptance.

Contact Information

If you have questions about these terms, our products, or services, feel free to reach out:

  • Email: [email protected]
  • Address: Pet Shop, 1394 Clover Drive, Colorado Springs, US 80918
  • Response Time: Within 24 hours on business days

Thank you for choosing Pet Shop—where we’re committed to making your experience as joyful as watching your pet strut in their new fashionable outfit! 🐾